Terms and Conditions

Last Updated: March 17, 2025

Welcome to www.joshmasters.com (the “Website”). By using this Website and its services, you (“user,” “visitor,” “customer”) agree to these Terms and Conditions. If you do not agree, please discontinue use immediately.

For purchases made through the Website, additional terms may apply. You will be required to review and accept these before completing your transaction.

1. Eligibility and Acceptance

1.1 Eligibility

Users must be at least 18 years old and have the legal capacity to agree to these Terms. Use of the Website by individuals under 18 is prohibited.

1.2 Acceptance

By using this Website, you acknowledge and agree to these Terms. Continued use signifies acceptance of the most updated Terms.

1.3 Changes to Terms

We may modify these Terms at any time. Updates will be posted on this page, and material changes will be communicated via email or a Website notice. Continued use of the Website indicates acceptance of the updated Terms.

1.4 Local Laws

This Website is intended for users in Australia. International users must comply with their local laws and acknowledge that these Terms are governed by Australian law.

2. Refund Policy

2.1 14-Day Refund Policy

We offer a 14-day refund policy for digital products and services. Requests must be submitted to support@joshmasters.com within 14 days of purchase, including proof of purchase and the reason for the request.

2.2 Exclusions

Refunds are not available for:

  • Partially accessed or completed courses or digital products.
  • Discounted or promotional sale purchases unless required under Australian Consumer Law (ACL).

2.3 Australian Consumer Law (ACL)

This policy does not override your rights under ACL, which guarantees remedies for defective goods or services.

3. Digital Products and Educational Content

3.1 Limited License

Purchasing a digital product or course grants a non-exclusive, non-transferable, single-user license for personal use only. Sharing, reselling, or distributing content is strictly prohibited.

3.2 “Lifetime Access” Definition

Lifetime Access refers to the operational lifetime of the course or program. If discontinued, reasonable notice will be provided, and efforts made to grant access to comparable materials.

3.3 Prohibited Use

Users may not:

  • Modify, reproduce, resell, or distribute any part of the educational products.
  • Use content for commercial purposes without prior written consent.

4. Advertising and Marketing Compliance

4.1 Advertising Standards

All advertisements comply with platform policies. Claims must be accurate and substantiated.

4.2 Disclosures and Disclaimers

For promotions or giveaways:

  • “This promotion is not sponsored, endorsed, administered by, or associated with Facebook.”
  • Terms of participation will be clearly stated.

4.3 Data Collection via Ads

Any data collected via advertisements will be used in compliance with our Privacy Policy and relevant laws.

5. Intellectual Property

5.1 Ownership

All Website content, including courses, designs, logos, and text, is protected by intellectual property laws. Unauthorized use or replication is prohibited.

5.2 User-Generated Content

By submitting testimonials, reviews, or comments, you grant us a royalty-free license to use them for promotional purposes.

6. Privacy and Data Protection

6.1 Compliance

We comply with Australian Privacy Principles (APPs) and the Spam Act 2003. By providing personal information, you consent to its use as outlined in our Privacy Policy.

6.2 Data Breaches

In case of a data breach, affected users will be notified promptly, and necessary steps will be taken to mitigate harm.

7. Limitation of Liability

7.1 General Liability

To the maximum extent permitted by Australian law:

  • We are not liable for indirect, incidental, or consequential damages arising from Website use.
  • Total liability for claims is capped at AUD $500.

7.2 No Guarantees

We do not guarantee specific results from using our educational materials or services.

8. Dispute Resolution

8.1 Governing Law

These Terms are governed by the laws of New South Wales, Australia.

8.2 Resolution Process

Disputes must first be resolved informally. If unresolved, disputes are subject to arbitration in NSW. Each party bears its own costs unless otherwise agreed.

9. Accessibility Statement

We are committed to making the Website accessible to users with disabilities. Please contact support@joshmasters.com if you encounter barriers to accessibility.

10. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, government actions, or internet outages.

11. Testimonials and Earnings Disclaimer

11.1 Testimonials

Testimonials reflect individual experiences and do not guarantee similar outcomes.

11.2 Earnings Disclaimer

No guarantee of income or success is made. Results depend on individual efforts and circumstances.

12. Termination

We reserve the right to terminate access to the Website or services without prior notice for violations of these Terms.

13. Contact Information

For questions regarding these Terms, contact:

Email: support@joshmasters.com
Address:
Josh Masters Pty Ltd
L3. 100 Harris St. Pyrmont NSW Australia